- Bad leaders make good and bad decisions and provide excuses for the bad ones.- Good leaders make good and bad decisions and can mitigate bad decisions into better outcomes.- Great leaders make good and bad decisions and turn bad decisions into opportunities.- Mark A. Folkerts
In the ever-evolving landscape of business, the ability of leaders to adapt and remain flexible is crucial for organizational success. This week's topic delves into the concept of flexible leadership, emphasizing the significance of resilience, adaptive leadership styles, and the development of skills that contribute to business flexibility. Employees rely on leaders to provide direction, purpose, and help motivate them to succeed. A leader who fails to remain flexible and resilient to crisis will fail to execute those key functions.
Sources for this Article.
Gittell, J. H., Cameron, K., Lim, S., & Rivas, V. (2010). Relationships, layoffs, and organizational resilience: Airline industry responses to September 11. The Journal of Applied Behavioral Science, 46(1), 37–59.
Harms, P.D., Herian, M. N., Krasikova, D. V., Vanhove, A., Lester, P. B. (2013), Evaluation of Resilience Training and Mental and Behavioral Health Outcomes, Report #4. Office of the Deputy Under Secretary of the Army.
Goleman, D. (2000). Leadership That Gets Results. Harvard Business Review, March-April 2000.
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533.
Resilient Leaders.
Resilience is a fundamental quality that distinguishes effective and flexible leaders. Research by Gittell, J. H., Cameron, K., Lim, S., & Rivas, V. (2010) emphasizes the role of resilient leadership in fostering positive organizational outcomes. Resilient leaders not only navigate challenges adeptly but also inspire and motivate their teams to persevere. This resilience, grounded in emotional intelligence and adaptability, forms the bedrock of a thriving and sustainable business.
“Companies are better able to cope with a crisis when they maintain strong relational reserves and have adequate financial reserves needed to avoid layoffs. These two building blocks in combination are the key predictors of organizational resilience … Positive relationships served as the key coping resources that enabled individuals and organizations to develop resilience in the face of work stress” (Gittell, J. H., Cameron, K., Lim, S., & Rivas, V., 2010).
They continue to discuss how companies facing a crisis use layoffs to solve their issues. One way to destroy a company is by eliminating positive relationships (Gittell, J. H., Cameron, K., Lim, S., & Rivas, V., 2010). Layoffs not only lack direction, it deteriorate motivation to remain productive. Businesses also run into the possibility of losing those members who were their most productive employees. You don’t always know what you lost until it is gone. Although I am not suggesting to never fire your employees, remaining resilient through crisis by not resorting to mass layoffs will be a critical statement that the organization can make it through adversity in a positive way.
Resilience also supports the mental health of your employees. The United States Army, and the entire military, study resiliency as a way to diminish mental health issues. Combat can be a taxing ordeal on a human’s psyche. Building resilient forces “reduced likelihood of receiving a diagnosis for a mental health problem” (Harms, P.D., Herian, M. N., Krasikova, D. V., Vanhove, A., Lester, P. B., 2013). It is important to understand that this reduces medical visits, work loss, and counterproductive attitudes. If you want a productive and positive workplace, build resiliency in your workforce.
Adapting Leadership Styles to the Situation.
In your study on leadership, you’ll probably hear the term emotional intelligence. This is the ability to manage yourself effectively, using the right emotions for the right relationships. It is a skill that sounds simple but is difficult to manage and apply to different types of situations. A leader must not only control themselves but also learn when to apply leadership techniques to the situation they face. In the communication field, another way to say this is to know your audience.
Many traits go into emotional intelligence, for this article, we will focus on the flexibility to adjust your leadership styles. You may consider a few of the below leadership styles as good or bad, but you will find that remaining flexible to use all of them appropriately will garner much more success in your team. Daniel Goleman (2000) talks about 6 basic leadership styles:
Coercive - Described as do as I say and compliance required method. This style is effective when a company needs to turn around, deal with a bad employee, or is in crisis mode.
Authoritative - Follow my example without deviation. Use this style when a new vision or direction is needed.
Affiliative - Harmonious leadership that focuses on bonding. This style is effective when team healing is needed or stressful situations require the right motivation.
Democratic - You will see this when leaders seek consensus to achieve objectives. Leaders should try this approach when they need buy-in or valid employee input.
Pacesetting - This style incorporates high standards that a team must reach to succeed. Using this style can motivate competent teams or achieve high productivity in a short time.
Coaching - Leaders can use training, mentoring, or counseling to develop better employees. Use this leadership style to develop long-term strengths and improve disciplined initiative.
Comment on if you have used one of these styles, was there a time a style was used on them and succeeded/failed?
To reiterate, these styles might seem toxic or counterproductive, but when applied properly to the right situation, they can generate immense productivity. “Many studies, including this one, have shown that the more styles a leader exhibits, the better. Leaders who have mastered four or more - especially the authoritative, democratic, affiliative, and coaching styles - have the very best climate and business performance” (Goleman, D., 2000). Your business and employees will thrive and develop positive relationships when you apply these leadership styles correctly.
This is why flexibility in developing situations becomes so important. As you gain experience in your leadership styles, and you learn which situations are used most effectively, it still takes the willingness to adapt to those situations to make it all work. Leaders who remain flexible to changing business and markets can use these skills effectively. Inflexible leaders will try to force these leadership styles into a situation. Resorting to bending their trained and resilient workforce but only achieving their employees leaving or even breaking. At certain times, a leadership style might work when forced, but it chips away at that positive relationship.
Developing Skills for Business Flexibility: A Strategic Imperative.
Business flexibility is contingent on leaders' ability to develop and deploy adaptive skills. In their exploration of dynamic capabilities, Teece, Pisano, and Shuen (1997) highlight the pivotal role of leadership in cultivating organizational capabilities that facilitate flexibility. Leaders who actively foster a culture of innovation, continuous learning, and strategic agility contribute to the long-term flexibility and competitiveness of their businesses. Continue reading to learn more.
To continue reading, go to:
https://thedavarkgroup.substack.com/p/week-9-flexible-leadership