
Leadership is a multifaceted concept beyond merely directing a team; it encompasses the profound responsibility of guiding, influencing, and inspiring individuals toward a collective goal. Two critical aspects of effective leadership are the commitment to responsibility and accountability. This article will discuss the significance of leadership in shouldering responsibility and accountability, not just for yourself, but also for those you lead. In the end, you will realize how responsibility and accountability will benefit your organization at all levels.
Sources for this article:
Covey, S. R. (2006). The Speed of Trust: The One Thing That Changes Everything. Free Press.
Collins, J. (2001). Good to Great: Why Some Companies Make the Leap... and Others Don't. HarperBusiness.
Lencioni, P. M. (2002). The Five Dysfunctions of a Team: A Leadership Fable. Jossey-Bass.
Responsible Leadership.
Leadership, at its core, is about assuming responsibility for the direction and outcomes of a team. Responsible leadership is about taking ownership of decisions, actions, and consequences. Leaders must understand their role is not just about authority but about stewardship. By embracing responsibility, leaders foster an environment of trust and credibility. In previous weeks' articles, we have established that trust in business has incredible benefits to team dynamics, peak performance, and positive work climates.
Covey, S. R. (2006) provides data stating an average of 51% of employees trust their leadership; only 36% believe they have integrity; and 76% of employees have seen illegal activity. If you sat down and considered what your supporters see in you, would this match or would you beat the average? Once you have lost the trust and respect of your supporters like the above employees have, it is difficult to repair. In your leadership experience, try to recall a time you rebuilt trust, respect, or good standing. Think about how hard that was and how long of a journey it took.
Not only did this Soldier, in my opinion, learn from his mistake, but no one simple mistake would kill his career, unless you let it. I explained that once you realize your responsibilities to your Soldiers, to the unit, and to the Army, that should drive you to make fewer mistakes, or hopefully none at all. I also told him that you will in turn teach others what right looks like. He will rededicate his career to doing what is right, and you will teach others the same. The greater you can refocus on staying resilient through this tough time, the greater the benefit of showing everyone that this didn’t define you. Years later when I ran into this Soldier, he was leading dozens and successfully training thousands.
“Leaders of companies that go from good to great start not with ‘where’ but with ‘who’” (Collins, J., 2001). This means that you have to hold yourself responsible and have the discipline to carry out your appointed tasks. Supporters look to leaders as role models, either in business or in life, and when leaders exemplify a sense of responsibility to duty, it sets the tone for a culture where everyone is accountable.
Leaders Hold Themselves and Others Accountable.
While responsibility is about staying the course, accountability is the skill that ensures actions are accomplished. It involves accepting consequences, whether positive or negative, resulting from decisions and behaviors. Accountability can make or break your business. “Because they lack accountability, they fail to achieve credibility, and they have no authenticity” (Collins, J., 2001).
“Dysfunction #4: Avoidance of Accountability” (Lencioni, P. M., 2002) stems from avoiding interpersonal discomfort. It develops from team members who don’t stand up for themselves or hold others accountable for their behaviors and performance. This leads to failures, not recognizing problems, and as we discussed above, more dysfunctions such as a lack of trust. Lencioni concludes that functional teams spend less time arguing about the wrong things and more time overcoming events that tear down the team.
Accountability in leadership is not a mere act of self-policing; it's a commitment to delivering results and learning from experiences. When leaders hold themselves accountable to their supporters and themselves, it creates a culture of responsibility throughout the organization. This means a leader must understand the rules and organizational policies. Leaders must commit to the organization and their supporters. Having competence in the process, product, or industry they operate in and dedicating themselves to the direction that best practices inform.
How long do you think a business would last if there was no accountability for its equipment, paychecks, or to their customers? It would be the same if leaders let their supporters go off and did not require feedback during a project or when tasks were completed. The leader would not have a clue on the inner workings of operations, or their supporters' performance, nor could they update anyone else. Accountability is also not executed just when things go wrong, it is a standard for every day. Don’t only hold people accountable because of negative outcomes, learn some accountability skills that apply in multiple situations for greater leadership success.
Read more at:
https://thedavarkgroup.substack.com/p/week-11-accountability-and-responsibility