
Delegation is a crucial leadership skill that enables leaders to distribute tasks and responsibilities effectively, fostering a sense of ownership and accountability among team members. “If insufficient time is available to do important activities with immediate deadlines, reschedule or delegate some activities that are less important” (Yukl, G., 2013). Proper delegation not only enhances productivity and efficiency but also contributes to the professional growth and development of employees. This article delves into the importance of delegation, techniques leaders should employ to delegate effectively, and the necessary authorities needed to delegate.
Sources for this article:
Yukl, G. (2013). Leadership in organizations (8th ed.). Pearson.
Laurén, O. (2020). Making a Case for Decentralized Companies. https://www.industryweek.com/
Nawaz, S. (2020). You’re Delegating. It’s Not Working. Here’s Why. Harvard Business Review.
The Importance of Delegation.
Delegation involves assigning tasks and responsibilities to supporters while providing the necessary authority and resources to complete those tasks. This means that the leader must have the authority to do so in the first place. Supporters should be careful with people who act above their authority. Leaders must limit efforts from employees that overstep their authority while ensuring delegation is properly extended to their supporters.
The first thing to look for is decision-making authority. If you cannot make the decisions yourself, then you cannot delegate those decisions to your supporters. You must be able to grant employees the authority to make decisions related to the delegated tasks. This includes the ability to solve problems, make judgment calls, and take necessary actions. If you do not give them those decision authorities, it should be discussed and detailed to that supporter.
This is why leaders also need to clearly define the responsibilities and accountability associated with the delegated tasks. Employees should understand their roles and the expectations for delivering results. Although flexibility in their job description might yield innovative results, straggling too far can lead to destruction. These responsibilities and authorities should be in writing, especially if this delegation is routine or long-term. Remember, those responsibilities that are missed open you to bad decisions, but you can adapt and update them accordingly.
This is why you need to establish clear communication channels to facilitate effective collaboration and information sharing. This helps in addressing any issues promptly and ensuring that tasks are completed as planned. If this includes agencies above or outside the workplace that the delegated supporters might not operate in, then you need to assist with those communications.
Ensure that employees have access to the resources, tools, and information needed to complete the tasks. This may involve providing access to data, systems, and support from other team members. Be cautious when delegating to a supporter a mission in a constrained environment. Success is achieved more effectively if your supporters have what they need. The military has given me a few stories to help you understand.
Authority in command of military units is regulated through the United States Code. This is why, when transferring command, we conduct a ceremony (public declaration) and have written authority (defined limits and responsibilities). It is also why commanders are considered informally higher than other personnel of the same rank. Command is held as a higher responsibility than other commissioned officers, it holds delegated authority from their higher-level commander and is bound by law when incorrectly executed.
With that said, some authorities cannot be delegated in the military. The two best examples are awards and the Uniformed Code of Military Justice. With awards, the higher the award, the higher command level is needed to approve it. Similarly, the higher the rank, the higher the authority and decision level is needed to adjudicated criminal behavior. Each delegation from the President of the United States of America down through the lowest military commander requires written authorization and a higher commander can retain authority in certain circumstances.
Leaders should set a good foundation before delegating operations so that the benefits are not overshadowed. This is why I chose to focus on the authorities and responsibilities first. One of those benefits of delegation is improved productivity, employment satisfaction, and commitment to the mission. Laurén, O. (2020) provides a chart in his article, Making a Case for Decentralized Companies. The chart below is strong evidence of performance improvements through delegation.

Delegating tasks provides employees with opportunities to learn new skills, take on new challenges, and develop their capabilities, contributing to their professional growth. Last week we discussed continually learning and how it benefits the workforce. One of those methods was training. Delegating tasks can provide a great opportunity for supporters to train in their jobs or other skills that benefit everyone. Leaders should take care when forcing unskilled employees to do certain functions. It can build skills but will require more support.
By distributing tasks among team members, leaders can ensure that work is completed more efficiently and within shorter timeframes. We all know that teams can pull more weight compared to an individual. Delegation also helps with employee satisfaction, creating higher morale and better workers. When employees are trusted with important tasks, they feel empowered and motivated, leading to higher levels of job satisfaction and engagement.
A decentralized workplace allows leaders to think about strategy rather than focus on operations. If you talk to any Soldier about additional duties, they will regale stories of how they barely did their main job sometimes because of additional duties. Once freed of those tasks, they could perform. Just like these Soldiers, delegation allows leaders to focus on strategic planning, decision-making, and other high-priority tasks that require their attention and expertise. Getting inundated with tasks can lead to stagnation or not seeing trouble before it happens.
I once led a company where 30%+ of the mission was not my essential task. This diminished my core function and jeopardized our success. It also created dissatisfaction from my employees not doing what they signed up to do. Once I learned to delegate correctly, help my employees understand what was important, eliminate waste or redundancies, and manage the extra tasks, my company could get to work and my employees could commit to the work, even the extra work. Distributing work to the right people was important for me to learn how to effectively delegate.
Effective Delegation.
Laurén, O. (2020) also discussed traits leaders should have for decentralized management. I have provided those traits and also developed other techniques for developing effective delegations for my paid subscribers. Help build this community and fund more of these articles by signing up at $10 a month.
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